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PRODUCTS

  • Payroll Suite
  • HR Suite
  • Talent Suite
  • Project Services Suite
Payroll Suite

Meet the platform tailored to your business

HR Suite

Core system of record

Talent Suite

One platform for the entire employee journey

Hiring

Find, hire and onboard talent
Learning & Development

Learn, grow, advance
Perform

Build high-performing teams
Customer Story

How Lumel cut payroll from 4 days to 30 minutes

Read customer story
Customer Story

How Traveazy automated leave and attendance for all worker type

Read customer story
Customer Story

How HackerEarth automated HR Ops and freed its team for more work

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Customer Story

How REI Systems tracks time across custom development projects

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PeopleOS

The unified people platform - HR, payroll & talent in one core system.

Keka AI

AI woven across every workflow to save your team hours each week.

Marketplace

Connect 100+ integrations and the apps your team already runs on.

Customer Story

How Casepoint connected performance, engagement and HR ops on one system

Read the story

BY INDUSTRY

BY COMPANY SIZE

BY PROFESSION

Customer Story

Calculate employee take home pay after federal and state taxes

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LEARN

EXPLORE KEKA

THE KEKA ADVANTAGE

Customer Story

Download the HR metrics that matter to your business

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CUSTOMER ONBOARDING

Go live faster with a guided implementation tailored to your business

Your onboarding team works closely with you to understand your business, configure Keka around your policies and processes, and guide you through every milestone until you’re successfully live.

What’s included
  • Named implementation team
  • Solution blueprint tailored to your business
  • Guided product configuration
  • Live training before go-live
  • Predictable go-live and seamless handover

CUSTOMER SUCCESS

A strategic partner focused on your long-term success

Your relationship with Keka continues long after go-live. A named Customer Success Manager partners with your team to drive adoption, monitor account health, and ensure you’re continuously realizing value from the platform.

How we partner with you
  • Named Customer Success Manager
  • Adoption and account health checks
  • Strategic business reviews
  • Proactive guidance and best practices
  • Growth planning

CUSTOMER ENABLEMENT

Keep learning, adopting, and growing with Keka

As your business evolves, Keka helps your team continue building expertise through role-based learning, live webinars, guided workshops, and personalized training. Every program is designed to help your team make better use of the platform and unlock more value over time.

How we partner with you
  • Keka Academy
  • Weekly live webinars
  • Guided workshops
  • One-on-one training
  • Expert consultations

SUPPORT CHANNELS

Get help your way, whenever you
need it

Whether you need a quick answer, help resolving an issue, or guidance on using a
feature, Keka gives you multiple ways to get support.

Help Center

Browse guides, FAQs, and product documentation
whenever you need them

Chat

Real-time assistance for product questions and
operational issues

Support

End-to-end support with transparent ownership and
timely resolution

Email

For detailed queries that require investigation, tracking,
and follow-up

Phone

Direct access to support specialists for enterprise
customers

Frequently Asked Questions

How do I reach Keka support?

You can reach us through chat for real-time assistance with product questions and operational issues, email for detailed queries that require investigation, tracking and follow-up, and the Help Center for self-serve guides, FAQs and product documentation. Every issue is handled with transparent ownership through to resolution, and enterprise customers also get direct phone access to support specialists.

When is Keka support available?

Support is available Monday to Friday, 8 AM to 8 PM, covering Eastern through Pacific time. The Help Center and product documentation are available at any time if you need an answer outside those hours.

What does implementation look like, and who runs it?

A named implementation team works with you to understand your business, builds a solution blueprint tailored to it, guides configuration around your policies and processes, and delivers live training before go-live. You get a predictable go-live date and a seamless handover to the support team.

Will we have a dedicated account contact after go-live?

Yes. A named Customer Success Manager owns the relationship after go-live, running adoption and account health checks, strategic business reviews, proactive best-practice guidance, and growth planning as your organization scales.

What ongoing training is available to our team?

Keka Academy offers role-based learning paths, and we run weekly live webinars, guided workshops, one-on-one training and expert consultations. This keeps your HR and payroll team current as your use of the platform expands, including new joiners on the team.

Everything your team needs to
get the most from Keka

Whether you are getting started, looking for best practices, or need help resolving an issue, our team is ready
to help

Contact Us Visit Help Center